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Terms & Conditions | Warranty | Service Agreement.

Terms & Conditions

This website is operated by T&E Repair. Throughout the site, the terms “we”, “us” and “our” refer to T&E Repair. T&E Repair offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall T&E Repair, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Sign Fever and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Texas.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@terepair.com

 

Warranty & Return Policy

Tablet & Electronics Repair,LLC DBA T&E Repair offers a 30-Day return policy and a 30-Day warranty from purchase date.  for any electronic device purchased in our website, we will take the item back; however, you will be responsible for return shipping.

Note: Sales in our physical stores of accessories and devices are final sale with a 30 days warranty.

To start a return, please go to our website: https://www.terepair.com and use live chat.

  • If the item is being returned during the 30-Day return policy window due to a defect receive a return number first, then provide the return tracking number from the carrier used.
  • If T&E Repair finds that nothing is wrong with the item once the item is received back, the customer will be charged for the cost of the original shipment label. item (s) Must be in the same cosmetic condition as delivered from T&E Repair.
  • All returns must be shipped back with their accompanying order number, packaging, accessories (if applicable).
  • If the item is still under manufacturer warranty, the device must be taken to the manufacturer for defects.
  • Free gifts or promotional items are not returnable!
  • The Serial/IMEI number of the phone being returned to T&E Repair MUST match the item we sold to you. T&E Repair tracks each phone order’s serial and IMEI numbers to deliver the correct product.

  • We do not entertain returns for items that are not ours and not sold by us.

  • The Find My iPhone feature must be turned off, as well as the Apple ID, and disable the Passcode for Apple phones and tablets before you send the device back.

  • Please disable the Passcode, Fingerprint ID/Face ID, and remove your Google/Samsung account for Samsung and other Android phones.

  • All devices are checked for activation lock before being sent to our customers. So, if there is an activation lock on the item, it has been linked to your account. We will check the article for the activation lock and send instructions about removing it. If you are unsuccessful in disabling the Find My iPhone/Google/Samsung Account feature, the return will not be accepted.

  • If the item is tampered with or altered when T&E Repair receives it, the return will not be accepted, and the device will be sent back to you as is.

  • Once the return is received and validated, T&E Repair will issue a refund, exchange replacement, or Store Credit. Refund or replacement can take up to 10 days to process, while Store Credit only takes 1-2 Business Days.

Refunds

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

You can always contact us for any return question at sales@terepair.com.

 

Repair Service Agreement

Warranty & Return Policy. unless otherwise stated if there is a defect on purchased item we will repair or replace,at our option.

Refurbished or used products included but not limited to (cell phones,Tablets,Ipads,Computers)include a warranty on parts and service of 30 days from purchase date.

We offer 30 days limited warranty or 1 year for some products stated in the repair ticket.The limited warranty is made exclusively for the benefit of the original customer of the preceding repair, and as such, is non-transferable. The warranty covers manufacturer-related part defects on parts installed by Tablet & Electronics Repair,LLC T&E Repair as well as the workmanship associated with the preceding repair only, and does not cover supplemental damage. Supplemental damage can be defined as any damage unrelated to the preceding repair, including, but not limited to physical damage or liquid damage to the device. Manufacturer-related defect symptoms may include one or more of the following: a spontaneous or abrupt decline in overall device functionality, touchscreen sensitivity, or LCD performance. Exclusions to this warranty include, but are not limited to, physical and/or liquid damage, game system reflows, batteries, accessories and soldered components. Liquid damage and subsequent physical damage which occurs after a completed repair will void this warranty.

Tablet & Electronics Repair,LLC is not responsible to any damage to any device due to a previous condition and /or previous use,this includes devices that have already been broken and/or repaired previously.

All our installed parts have a limited 30 day warranty this warranty applies ONLY to the part(s) that were found to be defective and repaired or replaced. This warranty does NOT cover Water ,Any kind of liquid,cracked glass,and or frames, chipped glass,SCRATCHES,falling devices, any damage due to impact or pressure,customers are responsible for maintaining a backup of their information in itunes or icloud. In case that any device is in disabled mode we offer the restore with the repair but we are not responsible for the data or information from customer.

Tablet & Electronics Repair,LLC is not resposible for water resistant devices being less resistant to water or any kind of liquid after repair.the warranty is void if the devices are tampered with.

Agreement: By using Tablet & Electronics Repair,LLC service you agree to all our terms and services below.

Binding: These terms and services shall be considered a legal binding contract set forth in the State of Arizona.

The customer “You” have requested service from Tablet & Electronics Repair,LLC “Us or We” to diagnose and service your device or equipment for a fee as set forth in the estimate/work order provided. A “device or equipment” can mean Laptop,Smartphone, Tablet, Server, PC, Xbox, PlayStation, monitor or any electronic device or system we agree to work on.

Tablet & Electronics Repair,LLC shall make all reasonable efforts to repair your device or equipment subject to availability of parts. Tablet & Electronics Repair,LLC shall perform the repair using reasonable skill and or care.

Liability: Tablet & Electronics Repair,LLC shall not be held responsible for any damage unforeseen or otherwise before, during or after a repair. You agree that by repairing your device you are doing so at your own risk.

Unforeseen Damages: A device that has been broken or damaged may incur unforeseen damages. including but not limited to damaged chips, Apple iPhone touch IC failure, cables or buttons. Tablet & Electronics Repair,LLC shall not be responsible for any unforeseen damages. You may be required to pay any necessary fees required to complete the repair.

Battery Safety: Due to the nature of electronics batteries and risk of personal injury, danger, fires, or explosions if Tablet & Electronics Repair,LLC discovers a damaged or bloated battery it will be replaced at your cost. Cost of battery and removal will be added to your final invoice. Tablet & Electronics Repair,LLC can return a device with a damaged battery If a customer refuses battery replacement under own customer’s risk.

Apple Iphone Home Buttons: Touch ID and or Home Buttons are not covered under our repairs. Home buttons may be considered unforeseen damages or become damaged during a repair. Tablet & Electronics Repair,LLC shall not be responsible for any damage to Touch ID or Home Buttons.

IF A HOME BUTTON IS DAMAGED TOUCH ID WILL NO LONGER FUNCTION AND CAN NOT BE RESTORED. You shall be responsible for added cost for any home button repairs.

Water Proofing: Tablet & Electronics Repair,LLC does not guarantee or warranty waterproofing. When repairing a device, it may be necessary to remove water proofing seals of films. Tablet & Electronics Repair,LLC will make full effort to replace the seals or films but cannot in any way guarantee that your device will be waterproof or resistant after a repair.

Repair Warranty – Tablet & Electronics Repair,LLC provides a 30-day guarantee for all labor on repair services. If your problem is not resolved, we can repair or replace the defective parts.

Exception: Iphone Screens are covered for 1 year this warranty covers ONLY Factory defect on part installed by Tablet & Electronics Repair,LLC NO physical damage,chips,cracks or scratches.We reserve the right to refuse any warranty claim. Once the computer has left our possession new or old Virus are not covered under our warranty and will be considered a new repair. If after a repair, you experience problems which were not originally disclosed prior to the initial repair after acceptance of the system by the client, the problem is classified as new and unrelated and not covered by our warranty.

Battery Warranty for Cell phones,Tablets,ipads Except Laptop batteries.

Our batteries are covered for 1 year free replacement from installation date. this covers if battery is inflated or does NOT power on the device because of a defective battery, Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for regular price. Any liquid voids this warranty.

Data recovery, backup services, Apple iPhone home buttons, & devices with liquid damage are exempt from any warranty or guarantee even after repair or service including but not limited to parts used for repair.

Devices that have been serviced by another person or company may be exempt from any and all warranties including but not limited to parts used for repairs. Exemptions to be determined at the full discretion of Tablet & Electronics Repair,LLC.

Manufacturer Warranty– Most repairs will void any manufacturer’s warranty. You understand and agree that we are not held liable for voiding your devices manufacturer’s warranty.

Accessories – Tablet & Electronics Repair,LLC does not cover loss or damage to accessories or attached accessories that are not installed by the manufacturer. It may be necessary to remove these during a repair. We do not cover repair or replacement to accessories.

Protection of Data – Tablet & Electronics Repair,LLC is not responsible for any data loss or hardware failure while in our possession. You are required to back up your data. Tablet & Electronics Repair,LLC does not guarantee the protection of your personal data. Tablet & Electronics Repair,LLC DOES NOT service Government devices or Computers containing Social security numbers or any government local or federal information. It is your responsibility to inform us if you fall under these classifications.

Estimates: Tablet & Electronics Repair,LLC will in full faith attempt to provide you with an accurate estimate of repairs, however these are still ESTIMATES. Final price of repair may change. Tablet & Electronics Repair,LLC shall not be required to inform you of any changed to an estimate.

Payments – All services must be paid in full before items will be returned. We do not offer payment plans. Payment for On-Site must be paid within 30 days. A 10% late fee will be applied for every 30 days past due.

Special Orders: All special orders require pre-payment before the part may be ordered. You are not required to pre-pay any labor fees.

Refunds – Tablet & Electronics Repair,LLC does not issue refunds. All payments are final. Returns on mobile accessories may be done within 7 days for exchange or store credit.

3rd Party Services: Tablet & Electronics Repair,LLC retains the rights to use a 3rd party services(s) or company(s) for the completion of your repair. Tablet & Electronics Repair,LLC is not required to inform you when or if a 3rd party service is used.

Abandonment – Devices or equipment left longer than 30 calendar days after the repair is completed are considered abandoned and become the property of Tablet & Electronics Repair,LLC. If you wish to gain your property back you will be required to pay your current balance plus 15% of the repair cost or $50 whichever is greater. There is no guarantee the device or equipment will be available after 30 calendar days.

Legal/Arbitration – This agreement shall be construed under the laws of the State of Arizona. In the event any dispute arises under this agreement or in any manner concerning the subject matter thereof, the parties agree that any such dispute shall be subject to binding arbitration only, and the customer expressly waives any and all rights they may have to otherwise proceed with such dispute resolution in a court of law. Any and all binding arbitration proceedings shall be undertaken as “fast track” proceedings and shall only be commenced in Maricopa County, Arizona. Each party shall bear its own costs and expenses of such proceedings, including any and all resulting attorney fees; provided, however, that the prevailing party in such proceedings may have the right to recover attorney fees against the opposing party if such fees are otherwise recoverable in disputes of that type under the laws of the State of Arizona. This paragraph is intended to be and shall be construed as a forum selection clause, and the parties agree to bound hereto.

Changes: Tablet & Electronics Repair,LLC retains the right to change, alter or modify these terms and conditions at any time without notice. In the event of a change or alterations you will be bound by the changes.