Now Hiring

Retail Sales Associate

If you have previous experience on sales and customer service, we want you to Join T&E Repair.

Full time & Part Time Available

Exceptional customer service skills.
Experience with a Point of Sale Systems and opening and closing procedures.
Organization skills.
Ability to recognize trends in the repair industry.
Ability to cross-train other employees.
Sales experience is a MUST.
Ability to develop and maintain a consistent and efficient workflow.
Ability to monitor trends in all areas of the store: Sales, Repairs, Warranties, Part defects, Etc.
Ability to reach sales goals.
Ability to Up-sell and finish a sale.
Good understanding of our disclaimers.
Ability to answer email inquiries.
Ability to answer and communicate effectively with customers over the telephone.
Ability to effectively handle customer complaints.
Handle Email Estimates Requests.
Maintaining Store Inventory of Accessories.
Maintaining quality store appearance.
You will be responsible for the entire front end of the store. Cleaning and restocking inventory.
Must be able to Work Weekends and Holidays.
Must be Bilingual English/Spanish
Cell Phone Repairing

If you have previous experience doing smartphone repairs and sales or if you ready to start, we want you to start with T&E Repair.

Full time & Part Time Available

1 year of experience with product service support or troubleshooting electronics (willing to train the right candidates)
Face to Face Customer Service Experience is a MUST.
Knowledge of mobile devices and operating systems.
Strong oral and written communication skills.
Strong teamwork and collaboration skills.
Strong problem solving and critical thinking ability.
Ability to manage various tasks simultaneously.
Ability to work independently.
Be able to follow directions from superior.
Must be able to Work Weekends and Holidays.
Handle social media marketing for the store.
Must be Bilingual English/Spanish.

Resolve customer issues relating to equipment problems by repairing phones, tablets and other consumer electronics.
Coordinating customer and various other tasks simultaneously.
Repair smart phones by utilizing tools and processes to triage, determining the most effective method to repair then repairing the device.
Manage repair inventory involving new parts, recording inventory volumes and tracking parts.
Selling accessories, products and more to customers.
Cell Phone Repairing