Now Hiring

Retail Sales Associate

$13-$20 USD /Hour (Base Payment + Commission)

POSITION STATUS :OPEN

If you have previous experience on sales and customer service, we want you to Join T&E Repair.

Full time & Part Time Available

Skill & Requirements.

  • Exceptional customer service skills.
  • Experience with a Point of Sale Systems and opening and closing procedures.
  • Organization skills.
  • Ability to recognize trends in the repair industry.
  • Ability to cross-train other employees.
  • Sales experience is a MUST.
  • Ability to develop and maintain a consistent and efficient workflow.
  • Ability to monitor trends in all areas of the store: Sales, Repairs, Warranties, Part defects, Etc.
  • Ability to reach sales goals.
  • Ability to Up-sell and finish a sale.
  • Good understanding of our disclaimers.
  • Ability to answer email inquiries.
  • Ability to answer and communicate effectively with customers over the telephone.
  • Ability to effectively handle customer complaints.
  • Handle Email Estimates Requests.
  • Maintaining Store Inventory of Accessories.
  • Maintaining quality store appearance.
  • You will be responsible for the entire front end of the store. Cleaning and restocking inventory.
  • Must be able to Work Weekends and Holidays.
  • Must be Bilingual English/Spanish

Cell Phone Repair Technician-Assistant Store Manager

$15-$21 USD /Hour (Base Payment + Commission)

POSITION STATUS :OPEN

If you have previous experience doing smartphone repairs and sales or if you ready to start, we want you to start with T&E Repair.

Full time & Part Time Available

Requirements.

  • 1 year of experience with product service support or troubleshooting electronics (willing to train the right candidates)
  • Face to Face Customer Service Experience is a MUST.
  • Knowledge of mobile devices and operating systems.
  • Strong oral and written communication skills.
  • Strong teamwork and collaboration skills.
  • Strong problem solving and critical thinking ability.
  • Ability to manage various tasks simultaneously.
  • Ability to work independently.
  • Be able to follow directions from superior.
  • Must be able to Work Weekends and Holidays.
  • Handle social media marketing for the store.
  • Must be Bilingual English/Spanish.

Responsibilities.

  • Resolve customer issues relating to equipment problems by repairing phones, tablets and other consumer electronics.
  • Coordinating customer and various other tasks simultaneously.
  • Repair smart phones by utilizing tools and processes to triage, determining the most effective method to repair then repairing the device.
  • Manage repair inventory involving new parts, recording inventory volumes and tracking parts.
  • Selling accessories, products and more to customers.

Cell Phone Repair-Store Manager

$40,000-$65,000 USD/Year (Base payment + Commission)

POSITION STATUS :OPEN

If you have previous Experience in retail management, Join our Team we need you.

Full time Position. 48+ Hours Per Week.

Requirements.

  • Experience in a customer-facing, B2B, revenue-generating role (more experience is welcomed).
  • Experience in retail, Repair experience is REQUIRED.
  •  Experience with iOS, Mac OS, Android, and Windows OS.
  • History of exceeding sales goals is highly desired.
  • Basic understanding of the retail industry and problems faced by retailers.
  • Ability to work independently with good time management.
  • Strong problem solving and critical thinking ability.
  •  Ability to manage various tasks simultaneously.
  • Must be able to Work Weekends and Holidays.
  • Handle social media marketing for the store.
  •  Must Be Bilingual English/Spanish.

Responsibilities.

  • Leading the repair team and coordinating various responsibilities.
  • Keeping track of daily Sales and Month Goals.
  • Ability to answer and communicate effectively with customers over the telephone.
  • Handle social media marketing for the store.
  • Maintaining quality store appearance.
  • Maintaining Store Inventory of Accessories and Parts.
  • Ability to effectively handle customer complaints.
  • Handle Email Estimates Requests.
  • Ensuring all repairs are completed on time for maximum customer satisfaction.
  • Ability to handle B2B accounts and keep them organized.
  • Responsible for training repair candidates.
  • Knowledge of all offered services and explaining them to customers.
  • Proficient with POS System and balancing the cash register.
  • Booking and managing customer appointments.
  • Ability to monitor trends in all areas of the store: Sales, Repairs, Warranties, Part defects.
  • Diagnosing and servicing smart phones, computers, tablets and game consoles.
  • Ability to develop and maintain a consistent and efficient workflow.
  • Selling various accessories and products.
  • Ability to Up-sell and finish a sale.
  • Experience managing a team.
  • Must Be Bilingual English/Spanish.